Commercial
Car Hire
 
Home
Prices
Bookings
Offices
Links
Conditions
Contact
Terms and conditions for Commercial Car Hire

  • Additional drivers

Only the renter and other approved persons at the beginning of the rental – additional drivers - are permitted to drive a Guerin Car. By each additional driver will be an additional surcharge.


  • Airport service

All rentals agreements starting at the airports are subject to an additional surcharge, per rental.


  • Road Tax

All rentals agreements are subject to an additional daily surcharge at a maximum of 15 days per rental. In case of long-term reservations, which mean a monthly rental agreement (30 days), this surcharge will be applied at a maximum of 15 days per rental agreement.


  • Child seats

Child seats are required by law and must be reserved in advance. Guerin Car Rental can supply children and booster seats at an additional charge per day.


  • GPS

This extra must be request in advance; Equipment only available in airport locations and subject to an additional charge will be applied per day at a maximum of 10 days per rental. In case of loss or damages there will be an excess do not cover by SCDW/EXCESS REDUCTION.

  • Cross border policy

Guerin cars may be driven into any European Economic Community Country and Switzerland, yet, must be returned to originating point unless a One-Way has been pre-arranged from the designated points. Vehicles cannot be driven into any Eastern Europe or Africa Countries (except Slovenia and Slovaquia), as well as other specified in the International Motor Insurance Card.

The value for this product has an additional cost of € 36,90€ per rental.



  • Deliveries and collections

Guerin Cars must be collected and returned to Guerin rental stations. Deliveries and collections at hotels, villas, etc are on a request basis and subject to availability. By each service, an additional charge will apply.

Guerin concede a grace period of 20 minutes in delivery/collection. After that period, there is no return to the place and the car must be returned in one Guerin location. In case of collection, after this grace period will be charged an extra day.


  • Deposit

To all customers are required to place a deposit taken in the form of a credit card imprint. Deposit is based on the insurance excess amount and petrol tank, except if they present a 'Full Credit' voucher.

Excess amount:

Group 1 and group 2 - 1180.8 Euro
Group 3 - 2214 Euro
Group 4 and group 5 - 3075 Euro

  • Driver requirement

All drivers must produce a valid driver’s license, a valid credit card and a prepaid voucher.

Licenses should be full, clean and must have been held for at least one year.


  • Free sell status

Free sell status applies to all reservations received up to 7 days before the beginning of the rental. This free sell period is available for car groups MINI, C, P, E, E1, J and J1.

Reservations for the other car groups must be made on a request basis and Guerin will send back the reservation status in 24 hours.

Free sell status will be available until such time as a stop sale exists. Stop sale notice will be sent 24 hours prior to the period of its beginning and all reservations received until 24 hours after the stop sale notice will be honoured.


  • Policy on special Cars


For all customers from all points of sale, that make bookings for groups K (IWMD), L (FWMD), G (FDMD) & H(PLMD), it will be mandatory the following requirements:


1 - Two valid credit cards.

2 - Return ticket to the country of origin.


IMPORTANT: These vehicles are no longer available in source market with the domain PT.


  • Fuel

All vehicles are delivered with a full tank of petrol and vehicles must be returned in the same conditions. Clients should leave a fuel deposit of Euros 100,00 . If the vehicle is returned with less than a full tank, in addition to petrol shortage an extra charge of Euros 30,00 for refuelling service will apply.


  • Maximum age

75 Years


  • Minimum age

The minimum age for all drivers of a Guerin Car is 21 years old except for car groups G, H, L, N and O, which 25 years of age is required.


  • Young drivers

Drivers who not fulfil the age requirements (21 years) can drive a Guerin Car. An additional charge will apply. Although in all cases drivers must have held a driving license for at least one year. Applicable only for car groups from MINI to E1.


  • Minimum rental period

Minimum rental period is 1 day.

Rental period is calculated on a 24-hour period. After a grace period of 59 minutes an extra day at Guerin Standard Rates will be charged to the customer, as well as the Complementary Products required by the customer.

No rental can exceed 30 days on one rental agreement. A separate voucher must be issued for rentals exceeding 30 days at the same rate of the beginning of the rental.

Charges for the additional days that have not been prepaid on the tour voucher will be charged per the Guerin Standard Rates.

  • Out of hours

Out of hour’s service, is applied only at airport locations and are subject to availability and an extra charge for each provided service will apply. This service is subject to availability and needs Guerin confirmation; however we only give 1 hour tolerance to pick up the car, after the arrivals flight time.



  • Reservations

All reservations, extensions and cancellations must be sent by fax or e-mail to the Guerin Reservations Centre prior to customer arrival.

Cars are reserved by group or category only and not by specific make or model. Similar or large cars may be substituted.

Economy Cars with deliver & collection on Guerin locations, within the working hours period are automatically confirmed.


  • One-Way Rentals

All One-Way inside Portugal Mainland between Guerin stations is allowed and there is an additional surcharge.

  • Toll Service

Guerin vehicles are fitted with an identifier that allows recognise all the trips made. Ask for TOLL SERVICE at the time of collecting your vehicle. In order to use TOLL SERVICE, the client must present a valid credit card accepted by GUERIN. This equipment is subject to a deductible in case of theft, loss or damage in the amount of 36,90 €.


  • Administrative Fee

Payment of a Fee in case there are fines or infractions that Guerin has the need to identify the drivers.


  • Wi-Fi

This extra must be requested in advance; Equipment only available in airport locations and subject to an additional charge, per day at a maximum of 10 days per rental. In case of loss or damages there will be a deductible.

Insurance and Coverage


  • Accidents

Renter must advise Guerin Car Rental station of any accident within 24 hours of the accident occurring, as well an Accident Damage Report duly fulfilled with all details of Guerin Driver and the third.

In the event of an accident, renters always have to call the Police authorities and present at the Guerin Car Rental station the respective application.


  • Collision damage reduction - CDW

CDR limits the renter’s financial responsibility for damage to the rental vehicle. If Guerin rental agreement terms and conditions were not violated, the renter will only be responsible for the applicable excess.


  • Theft protection reduction - TP

TPR limits the renter’s financial responsibility for loss to the rental vehicle. If Guerin rental agreement terms and conditions were not violated, the renter will only be responsible for the applicable excess.


  • Third party liability insurance

50 million Euros cover Guerin cars, according to the insurance certificate.

The violation of the Guerin rental agreement terms and conditions or unreported accidents may void this insurance.


  • Excess

If the Guerin rental agreement terms and conditions were not violated, the renter will only be responsible for the excess amounts, as discriminated on the tariffs.


  • Excess Reduction

This product reduce the excess to 300€ (groups Mini, C & P) and 500€ (other car groups) in case of a breakdown, accident, vandalism acts & tires with the rented vehicle. Is available for a daily price depending on the car group and have a maximum of 15 days.



  • Super CDW

CDW and TP excess amounts can be waived by purchasing Super CDW, which have a daily fee.

The violation of the Guerin rental agreement terms and conditions or unreported accidents may void this protection, as discriminated on Complimentary Products annex to the tariffs.


  • Important Notice

Guerin coverage options (CDW, TP, Super CDW) do not cover damages observed in roofs, windscreens, all wilful damages and negligence. In these cases the costumer will be liable to all damages caused to Guerin vehicle due to the damages of this notice.


  • ACDW

This extra protection eliminates liability regarding damages caused in the windscreens.



  • ACDW PLUS

Apart from the traditional coverage of windows, the ACDW Plus offers a free period of 3 hours and 59 minutes after the estimated vehicle delivery.

  • Personal Accidents Insurance (PAI)

For your protection and as well for the other passengers, this insurance gives you several options, amounts and assurances that allow you to face anything unexpected. Medical Expenses up to a Maximum of 1.500€ per person and Indemnity per death or permanent disability up to a maximum of 15.000€.


  • Damage Management Fee

Payment of a Fee whenever there is damages with a value equal or greater than € 61,50 or has not previously subscribed the SCDW.

  • Travel Assistance

All prices include 24 hour travel assistance, in case of a breakdown or accident with the rented vehicle. This service provides breakdown service or towing of the rented vehicle and or transportation of the passengers to the nearest Guerin rental service centre.

With regards special vehicles, the customers will be transported to the nearest airport service center.

The telephone number for travel assistance is available in the individual contract folder.


Outside the country, Travel Assistance is limited to towing service for the following situations:

  1. A damaged vehicle is sent directly to a Guerin Office (in Portugal), and the customers are subsequently transported to the nearest service center within national territory. In case of a special vehicle, the customers will be transported to the nearest airport service center.

  2. As for broken down vehicles, if the repair period is up to three days, it is repaired on site and returned to the customer, in case the repair exceeds the three days, the vehicle is sent directly to a Guerin Office (in Portugal), and the customers are subsequently transported to the nearest service center within national territory.

In case of a special vehicle, the customers will be transported to the nearest airport service center.



  • Vehicle Maintenance

The Customer and the drivers authorized to drive the Guerin vehicle are responsible for correct handling of the vehicle and for complying with the standards of use recommended by the manufacturers. All costs related to repair, maintenance or replacement of oil and fluids that do not exceed the value of €25 will be reimbursed through the presentation of the respective receipt in the name of Guerin, tax payer identification number 501.738.681. Any expenses exceeding the amount abovementioned require prior authorization, which should be requested from Guerin.


  • VAT

All services, additional protection, franchise charges and Complementary Products include VAT at the legal rate in effect on the date of the transaction.



SUPPLEMMENTARY PRODUCTS
Supplementary products Per Day Maximum Per Rental
SCDW Groups 1 & 2 - 13,30 € Groups 3 & 4 - 17,22 € Group 5 - 18,45 € 15 days
ACDW 2.50 € 15 days
ACDW Plus 3.50 € 15 days
Excess reduction Not aplicable Not aplicable Not aplicable
PAI 6.85 € 15 days
Young driver 7.70 € 10 days
Young driver (Per driver) 5.00 € 10 days
Fuel policy (Per service) 30.00 €
Child deat 7.65 € 80.00 €
Booster Seat 6.45 € 60.00 €
Out of hours service (Per service) 44.60 €
Delivery service (Per service) NOT INCLUDED 24,60 € - 0 a 15 km 43,05 € - 16 a 30 Km 61,50 € + 30 Km
Waiting time (Per service)
Airport tax 29.00 €
One Way NOT INCLUDED 80.00 €
Road Tax 1.75 € 15 days
GPS 11.07 € 10 days
Wi-Fi 6.15 € 10 days
Crossborder Fee 36.90 €
Toll Service 1.85 € 18.50 €
Administration fee 24.60 €
Damage fee 61.50 €
Supplementary products Description
Collision insurance (CDW) This coverage provides protection in case of accident (crash, collision or rollover), reducing the franchise to the minimum value, where the insurance CDW is requested or is included in the rate. This protection excludes acts of vandalism, tires (tires and rims), windscreen, top or bottom of the vehicle without collision, misuse or infringement of the highway code.
Theft insurance (TP) This coverage provides protection in case of car theft or components, reducing the franchise to the minimum amount stated in the fare conditions, where the insurance TP requested or is included in the rate. To claim this protection is necessary to show the participation of theft and the original car key.
Excess Waiver (Super CDW) There remains a franchise whose value is shown in the fare conditions. For complete peace of mind, Guerin provides the SCDW to eliminate responsibility for the franchise. This option does not include broken windows or negligently caused damages. The Super CDW is available for every vehicle for a daily variable value according to the group rented up to a maximum of 15 days.
ACDW Eliminates liability for damages caused by breaking glass on vehicles
ACDW Plus In addition to the glass break coverage, the ACDW Plus offers you a free period of 3 hours and 59 minutes past the hour to return initially contracted.
Excess reduction This product reduces the responsibility for the franchise for the amount of € 300 (Mini groups, C & P) and 500 € (other groups). This option does not include broken windows or negligently caused damages. The franchise reduction is available for every vehicle for a day worth going up to a maximum of 15 days. The amount varies by rental group.
Personal Accident Insurance (PAI) To protect the driver and other occupants, this product offers several guarantees that lets deal with any unforeseen events. Medical Expenses up to a maximum of € 1,500 per person and Compensation for death or permanent disability up to a maximum of € 15,000.
Age Driver Young Driver Charge From the 21 years old and 1 year license, car can reserve all groups except group G, L, M, N & O For these will need 25 years to 2 years chart. Under the age it is possible to activate the Young Driver supplement, available for a daily fee. Only applicable to groups MINI, C, P, E and E1.Condutores-Maximum Age - 80 years
Additional Driver Other family members, friends or colleagues can drive the car, this service is available on payment of an additional supplement. The Guerin vehicle drivers should be identified at the time of opening contract.
Baby Seat / Booster Seat Guerin makes available child seats with various sizes according to the regulations, providing maximum comfort and safety in all situations.
Length of Rental The minimum rental period is 1 day. The rent is recognized in periods of 24 hours, it is granted a grace period of 59 minutes, after which it will be charged an extra day rental to the public tariff value, as well as complementary products required at the beginning of the rental.
Fuel policy The car is delivered with the deposit of the full vehicle and must be returned in the same condition, otherwise the customer will pay the missing fuel and the refueling service.
Airport tax The National Airports provide extended hours for pickup and return of the vehicle. The rentals beginning with these stations are subject to Airport Supplement.
One Way (Supplement applied when the car is returned in different location thank the pick up) The rentals "one-way" in Portugal made between Guerin rental stations are allowed and always subject to this supplement.
Road Tax (circulation supplement) Daily circulation supplement up to a maximum of 15 days per rental agreement.
Out of Hours Service Deliveries and collections outside normal hours of operation, applies only in airports and stations are subject to confirmation of Guerin Reservations. An additional supplement per service will be charged. Guerin provides a grace period of 1 hour after arrival of the flight.
Delivery & Collection For convenience and comfort, we provide the delivery and collection of the vehicle. The same, will always be subject to confirmation and will have a variable cost depending on the distance.
Crossborder (driving out of Portugal) The Guerin car can go out of Portugal, but must be returned in original station. This product has an additional cost of € 36.90 per rental. If there is a move abroad without authorization and without payment of this supplement, the driver will be penalized for € 3.00 per km traveled in a rental period and will be responsible for all damages that may occur to the rental vehicle.
GPS Guerin provides the GPS system upon request. Equipment available only at airport stations and by paying a daily supplement, which goes up to a maximum of 10 days per rental. This equipment is subject to deductible in case of loss or damage.
Wi-Fi This equipment will be available in the airport counters - Lisbon, Porto, Faro and Madeira. The price is € 6.15 per day including VAT up to a maximum of 10 days, and there will be a security deposit of € 92.25 including VAT, per rental, which will be charged in case of loss or damage.
Toll Service Vehicles of Guerin are equipped with a handle that allows the recognition of the passages made in tolls. To take advantage of the Toll Service enough for the client to present a valid credit card and accepted by Guerin. Request this service at time of rental of your vehicle. This equipment is subject to deductible in case of theft, loss or damage amounting de36,90 €.
Management Fee Pay a Fee where there are fines or infractions that Guerin has need to identify drivers.
Damage Fee Pay a Fee whenever there is an accident situation in which the customer is responsible, or has not previously subscribed to the SCDW.
Prices include VAT at the current rate.

Click here - For more technical specifications of the vans